FAQ | Facts & Questions for Custom LED Signs
Q: “What is an LED Sign?”
A: In the signage industry LED means Light-Emitting Diodes. These lights sit behind the acrylic or molded tubes to give the illumination.
Q: “How do you achieve the LED colors?”
A: We can screen print any PMS color or even 4 color process to give you any color combination you are looking for.
Q: “What kind of detail can I achieve with a custom LED sign?”
A: With an LED sign you can get as much detail as you want since the image is screen printed on flat acrylic. You can also have raised letters or logo to give the sign more depth. We can also do molded silicone tubes to look just like neon tubing and can combine the molding tubing and flat acrylic.
Q: “How long do LED signs usually last?”
A: LED signs have a very long life use - on average 75,000 hours.
Q: “Can you use LED signs during the day?”
A: Yes. The brightness of LED signs are so bright that any person can see the illumination even during the day. The brightness will obviously not be as vivid as it is during the night. The beauty is with the sign turned off, you can still see the sign in the daytime and still get marketing visibility.
Q: “How far away will my sign be readable?”
A: Figure for each inch of height, your sign will be legible up to 38 feet away. So a 4” logo you can see at 152’ away. A 6” logo at 228 feet away. A 12” logo at 456 feet away.
Q: “Is there an option that looks like neon?”
A: Yes. We can produce LED signs that use either soft silicone molds, hard injection molds or vacuum formed plastic to look like true neon tubes. These signs have either injecting molded backs or vacuum formed housings. All have different benefits or drawbacks depending on quantity. See Brewdog LED sign made with silicone molded tubes. SCROLL TO THE BOTTOM TO SEE OPTIONS:
Q: “Why use The Alison Group?”
A: We have been a family owned business for over 60 years. We believe that great service and quality at a competitive price makes for a long lasting relationship.
Q: “Are custom LED signs durable?”
A: Yes. This is a huge benefit over tradition neon tubbing.
Q: “What is the minimum quantity of custom LED signs I can order?”
A: Our minimum quantity for production is 50 units. However, if you are just looking for one or two LED signs we suggest going to a local sign shop due to cost and shipping.
Q: “Where do the signs ship to?”
A: We usually deliver the LED signs to the port of LA and from there we will ship to the destination of your choice. We can however ship to any port or airfreight direct to your location.
Q: “What kind of design do we provide?”
A: The Alison Group provides a 3D graphic design of every custom LED sign we do. For new clients on small orders of 50 we charge $250.00 - $500.00 per design. We will do up to three tweaks to this design at no additional charge. Should the design turn into an order we will rebate this design fee on the final invoice. For any client we design a custom LED sign, display, or tap handle and orders from another company, there will be a $2,000 charge for our creative services.
Q: “What do I get as a prototype?"
A: You will receive an exact sample of what your full production order will look like.
Q: “What do prototypes cost?"
A: Prototypes run from $300.00 up to $900.00 depending on the complexity of the design. This cost includes the freight to your door.
Q: “How long do prototypes take?"
A: Prototypes can run from 3 to 4 weeks.
Q: “How long to produce my LED sign?”
A: Production may take from 6-8 weeks depending on the complexity of the LED sign. Once produced, ocean transit and customs clearance is usually 3 weeks. Larger orders take longer but can be shipped in increments.
Q: “What is the warrantee of my LED sign?"
A: The Alison Group stands behind every LED sign we make. We warrantee our custom neon signs for 1 year.
Q: “How are my LED signs packed?"
A: Packing is key. However, since LED is so much more durable than neon signs the box is much smaller so the shipping is less. Each LED has molded foam around each point and then boxed.
